Several studies shows that online reviews play a vital role in purchase decisions. You need to be careful about getting positive customer reviews so that you brand grows in desired manner.

Convince & Convert’s Jay Baer has published a new podcast episode ‘The right way to handle reviews in 2019 according to Yelp’ featuring Adam Brown of Salesforce.

Listen to this episode and learn:

  • Interesting statistics about how people leave reviews based on customer service and the speed of service
  • Why it’s so important for brands to respond to reviews
  • How brands have listened to Yelp reviews and turned things around
  • The future of Yelp reviews concerning 5G, GPS and mobile
  • Tips to help businesses get more reviews on Yelp.

The Right Way to Handle Reviews in 2019 According to Yelp

Convince & Convert

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