Customer acquisition is the key element in building and growing your e-commerce business. Also you need a strong policy to retain those customers for long term.

Rakuten team has published new e-book ‘Hello Again! An eCommerce Guide to Building Customer Loyalty and Improving Retention’ to help you improve your customer loyalty and retention.

Rakuten team says, “Successful eCommerce businesses know — more important than finding new customers is KEEPING current customers coming back!

Make 2020 your most profitable year yet, by focusing on customer loyalty to increase return visits and online sales. The Rakuten Super Logistics NEW customer loyalty eBook provides a deep-dive into all things customer retention, including:

  • The science behind customer satisfaction
  • Nailing down the customer experience
  • How to keep customers coming back
  • The power of email marketing
  • Customer retention through social media
  • Implementing a customer loyalty program”.

“Hello Again!” An eCommerce Guide to Building Customer Loyalty & Improving Retention

Rakuten

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