Chatbots allow you to improve customer experience by creating a customer support channel. Facebook Messenger has recently changed its bot policy. It is important to know what has changed for you.

Social Media Examiner’s Grace Duffy has published a new podcast episode ‘Facebook Messenger Changes Bot Policies: What It Means for Marketers’.

Duffy says, “Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media.

On this week’s Social Media Marketing Talk Show, we explore changes to business tools for Facebook Messenger with Kelly Noble Mirabella and YouTube’s Q4 2019 earnings reports and ads updates with Sean Cannell”.

Facebook Messenger Changes Bot Policies: What It Means for Marketers

Social Media Examiner

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