MarketingProfs is hosting a webinar ‘Customer Journey Maps for Marketers: Understand and Exceed Expectations’ on Tuesday, March 9, 2021.

The MarketingProfs team says, “It gives you an understanding of your customers’ journey. What brought them to you. What motivates them. What scares them. And how your organization can address those desires and hesitations with empathy and understanding at each touchpoint.

With 10 bite-sized lessons, designed for marketers by marketers, this Master Class will demystify the mapping process. After you’ve completed all of the lessons, you’ll have a visual representation of your customer journey that you can use to create an experience that is truly customer-centric.

You have multiple ways to complete the lessons and earn your certificate of completion:

  1. Attend all of the Watch Parties
  2. Attend some Watch Parties and complete the rest of the lessons on-demand
  3. Watch all of the lessons on-demand (starting March 9) when it works for you”.

 

Customer Journey Maps for Marketers: Understand and Exceed Expectations

MarketingProfs

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