Social care helps marketers and business owners by enhancing customer engagement, building brand loyalty, and improving reputation management. Proactive support on social platforms drives trust, retention, and sales growth.

Social Media Examiner has published the latest Social Media Marketing Podcast episode ‘Social Care: The Path to Happier Customers and Increased Sales’ featuring Nikki Rausch.

This episode covers the following:

  • How Social Care Benefits Marketers and Business Owners
  • Social Care Defined
  • Implementing the Social Care Strategy, Step 1: Conversation Tactics
  • Implementing the Social Care Strategy, Step 2: Acquisition Tactics
  • Implementing the Social Care Strategy, Step 3: Retention Tactics
  • Implementing the Social Care Strategy, Step 4: Engagement Tactics.

Social Media Examiner

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