When things go wrong for a customer, they most want your attention and caring. How you respond to their help requests can make the difference between losing a sale and making a customer for life. Andrew Hunter has built Sonic Reply to assure that you can promptly and efficiently address problems customers care about most. When you handle the customer concerns and complaints quickly and effectively, people learn that you can be trusted and they tend to stick around your business, and when they need something else, they tend to turn to you. Sonic Reply creates a help desk ticket system so you never... [...]

Andrew Hunter wanted a membership site of his own, but he noticed that it’s a real challenge to get build such a site, launch it, and start signing up members (especially for the “technically challenged”). He decided he needed to create a tool for people like him, a tool that non-technical people can use with confidence. The result is Moguls Membership Site Launch Pad. In this new product, you are getting not only the software you need, but also complete training on installing it and a guide to attracting traffic and signing up members for your new site. The heart of this product is the new... [...]