‘How Artificial Intelligence is Improving Customer Experience’ – Business.com
Nathan Resnick says, “Artificial Intelligence is having a drastic impact on the way companies interact with their customers. Most people are familiar with artificial intelligence because of movies like iRobot or Star Wars. Over the years, technology proved that artificial intelligence won’t always be a science fiction myth. In the year 2014 alone, a total of $300 million was invested in AI startup companies, as reported by Bloomberg. AI has been making things much simpler for a lot of businesses which inevitably makes customers happy. In fact, AI is becoming so big that according to Gartner,... [...]