Offering best customer experience is need of the time. By doing this you can improve your customer retention graph and continue to grow sales. Retail Dive is hosting a webinar on ‘Using Chatbots for Enhanced Customer Experience’ on Thursday, March 21, 2019 at 2.00 pm ET. The Retail Dive team says, “​Retail shoppers have more information, choice and influence than ever before, and hundreds of other shopping marketplaces are a mere click away. So, what can you do to distinguish your brand from the competition? If you want to meet your customers where, when and how they want,... [...]