Online Reputation Management: the key to business survival

One of the greatest things about the computer age is that it has become easy for individuals to instantly share their thoughts and opinions with others online. This can mean great exposure for businesses when happy customers leave positive reviews with friends and family on social media. While positive comments can be great for a company, negative ones can be quite dangerous. Online reputation management helps businesses monitor what others are saying online in order to build and track their company’s online reputation. Your brand is only as good as its reputation. As a small business, it’s... [...]