‘Customer Theory: What do you blame when prospects do not buy?’ – ‘MarketingExperiments’ Blog
The latest ‘MarketingExperiments’ blog post is titled “Customer Theory: What do you blame when prospects do not buy?”. Daniel Burstein says, “The effort and money that you’re investing in your marketing is predicated on one thing – that you understand your customer. What good is a print ad, an email or a marketing automation investment if it doesn’t deliver a message that alleviates a customer pain point or helps a customer achieve a goal? They won’t act if the message doesn’t hit them square between the eyes. Let me give you an example of faulty customer theory. Uber, a... [...]