PowerReviews has released a free report entitled “The 2011 Social Shopping Study: Facebook and Customer Communities”. PowerReviews team says, “Fill out the required fields and you’ll be directed to a page where you can download your free copy of the e-tailing group’s 2011 Social Shopping Study: Facebook and Customer Communities. In it you will find answers to the following questions: Why do consumers engage with brands on Facebook? What drives customers to interact with online social communities? How critical is it to offer a personalized on-site experience with... [...]