Business 2 Community contributor Leah Kidd has published a new guide on ‘Customer Relationship Management’. This guide will help you to create and maintain relationships with customers, find right CRM software for your business and more. Kidd says, “In this guide we’ll examine how CRMs help companies build relationships with customers, how that effort can improve business outcomes and customer satisfaction, as well as some techniques for managing the process. How to build relationships with customers Why should you build relationships with your customers? Simply... [...]

Customer is the king. By keeping your customers happy you can scale new heights in your business. eMarketer is hosting a webinar on ‘The Peloton Effect—Underestimating Customer Sentiment’ on Wednesday, February 19, 2020 at 2.00 pm ET. eMarketer team says, “eMarketer is pleased to moderate a live Tech-Talk Webinar featuring Anne-Queline Keller, senior solutions marketing manager for retail and manufacturing at Alteryx. She’ll discuss how to use customer sentiment analysis in your next retail campaign, and will be joined by Data Meaning’s Andrew Kim, senior manager,... [...]

Retaining customers for a longer period of time is the necessity for business growth. Loyal customers can help you to promote your business too. Social Media Examiner team has published a new YouTube video ‘How to Create Loyal Fans Who Love to Promote Your Business’ featuring Pat Flynn. SME team says, “Are you struggling to develop loyal fans? Do you want people to tell others about you and your business? Pat Flynn explains why being human and talking to your audience is the key to building loyalty. You’ll discover how to deliver quick wins that turn fans into... [...]