By creating effective customer experiences (CX), you can improve your customer retention graph. In the era of Internet, your grip over different digital tools plays a key role in creating such customer experiences. Digital Marketing Depot is hosting a webinar ‘How to Build a Digital Foundation to Transform Your Customer Experience’ featuring Keith Barber on Thursday, May 28, 2020 at 1.00 pm EDT. The DMD says, “Before COVID-19, many organizations prioritized short-term digital projects instead of a comprehensive investment in digital transformation. But the pandemic revealed how critical... [...]
Archive for the 'Customer Relationship Management' Category
If you need to discover how to retain and re-engage your customers for increased loyalty and repeat sales, check out the latest sale from Content Sparks: Keep Your Customers For Life As with all the courses on sale (only through tomorrow), this one can help your own business, but is also designed for you to teach to other businesses, under your own name (there will be no mention of Content Sparks in your student materials or presentation slides), to build your expert credentials and to create a revenue stream for you. Keeping customers long-term is every business’s goal so Keep Your Customers... [...]
Business 2 Community contributor Leah Kidd has published a new guide on ‘Customer Relationship Management’. This guide will help you to create and maintain relationships with customers, find right CRM software for your business and more. Kidd says, “In this guide we’ll examine how CRMs help companies build relationships with customers, how that effort can improve business outcomes and customer satisfaction, as well as some techniques for managing the process. How to build relationships with customers Why should you build relationships with your customers? Simply... [...]
To grow your business every day you need to reach more people and get loyal customers. Differrnt marketing platforms can help you to connect with your target audience and persuade them to take actions. Social Media Examiner’s Michael Stelzner has published a podcast ‘Developing Loyal Fans: The Future of Marketing’ to help you create more fans. Stelzner says, “Do you want loyal fans for your business? Want to know how to build a fanbase of loyal customers? To explore how to develop loyal fans, I interview David Meerman Scott on the Social Media Marketing... [...]
Customer is the king. By keeping your customers happy you can scale new heights in your business. eMarketer is hosting a webinar on ‘The Peloton Effect—Underestimating Customer Sentiment’ on Wednesday, February 19, 2020 at 2.00 pm ET. eMarketer team says, “eMarketer is pleased to moderate a live Tech-Talk Webinar featuring Anne-Queline Keller, senior solutions marketing manager for retail and manufacturing at Alteryx. She’ll discuss how to use customer sentiment analysis in your next retail campaign, and will be joined by Data Meaning’s Andrew Kim, senior manager,... [...]
Retaining customers for a longer period of time is the necessity for business growth. Loyal customers can help you to promote your business too. Social Media Examiner team has published a new YouTube video ‘How to Create Loyal Fans Who Love to Promote Your Business’ featuring Pat Flynn. SME team says, “Are you struggling to develop loyal fans? Do you want people to tell others about you and your business? Pat Flynn explains why being human and talking to your audience is the key to building loyalty. You’ll discover how to deliver quick wins that turn fans into... [...]
Customer is the king and you need to make them happy to prosper your business. Many a times your customers become unhappy for various reasons and you need to apply right tactics to bring them back to business. Entrepreneur magazine contributor Jason Feifer has published an article to guide you on winning your dissatisfied customers. Feifer says, “We’re told that we should love customer service. We’re told that, as entrepreneurs, our passion should be to make people happy. We’re here to serve, to solve problems, to spread joy! And that’s all true. Good customer... [...]
AdWeek is hosting a webinar on ‘How Visuals Connect Products to Principles: Meaningful Messaging’ on Thursday, May 9, 2019 at 1:00 pm EDT. The AdWeek team says, “Consumers are more anxious than ever… about technology, the environment, social issues and a whole lot more. They want the companies and brands they buy from to be ethical, transparent and principled. Brands must now communicate their values a more powerfully, working with visuals to convey what their products and practices stand for. Purposeful brand visuals can transform a customer from liking your products to loving your... [...]
Beeswax is hosting a webinar on ‘The Changing Face of Optimization: New approaches that maximize the value of your programmatic strategy’ on Tuesday, May 7, 2019 at 1:00 pm EDT. The Beeswax team says, “The word ‘optimization’ gets thrown around a lot in the programmatic industry. It’s a key element of any and every successful programmatic strategy, after all. However, most programmatic optimization options today alternate between “black boxes” or simplistic levers — the consequence being results that fail to meet advertisers’ pay-off expectations. Tune in to... [...]
Beeswax is hosting a webinar on ‘The Changing Face of Optimization: New approaches that maximize the value of your programmatic strategy’ on Tuesday, May 7, 2019 at 1:00 pm EDT. The Beeswax team says, “The word ‘optimization’ gets thrown around a lot in the programmatic industry. It’s a key element of any and every successful programmatic strategy, after all. However, most programmatic optimization options today alternate between “black boxes” or simplistic levers — the consequence being results that fail to meet advertisers’ pay-off expectations. Tune in to... [...]